THE ambulance service has laid out its improvement plan to the public.
 

The East of England Ambulance Service NHS Trust has endured a difficult year.
 

Response times haven’t been met, patients have been left waiting too long at hospitals and the chief executive, chairman and most of the board have stepped down after facing criticism including in the House of Commons from local MPs.
 

But interim chief executive Andrew Morgan told the public the future is looking brighter at the trust’s annual general meeting.
 

He said: “We do many, many things really, really well and when I’m out talking to staff and people in the community, there is a great sense of love for the service.
 

“But we face a lot of challenges and it will take time and is not something that can be fixed overnight.”
 

The trust has announced an extra £20million will be spent to pay for 30 extra double staffed ambulances.
 

And Mr Morgan is hoping to make as much money available as possible before a full time chief executive takes over in the Autumn.
 

The new head will be in charge of a service which has hit its response times for the most urgent calls for the first time in a year but is also spending far more money than it has in its budget.
 

Most of the overspend is on the use of private ambulances with £1.7million more than was budgeted spent on them in the first quarter of this year.
 

Mr Morgan is hoping this will fall as they spend more money on getting more ambulances of their own.
 

He has also launched the Go Green in 15 campaign to get ambulances cleared and back on the roads quicker after taking patients to hospital.