A mother of a two-moth-old who was faced with a heavy fine after not registering her car in a doctor’s surgery parking lot has won her appeal against the car park operator.
Neelam Basra had been charged £160 by UK Parking Management when she parked her Nissan at Creffield Medical Centre in December, but didn’t realise she had to register the number plate upon arrival.
She had been taking her two-month-old daughter to an appointment, but said there were no signs telling her to register her car, and no members of staff informed her about the system in place.
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But after Creffield Medical Centre sent further evidence proving she was at the surgery for an appointment, she finally won her appeal against the £160 fine after months of trying.
She said: “If you don’t say anything, then you won’t get anywhere.
“This company completely ignored me, and that’s when I got really upset.
“I rang the doctor’s yesterday to tell them I had gone to the papers.”
Mrs Basra added Creffield Medical Centre had apologised to her and contacted UK Parking Management to resolve the situation.
“I’m relieved now,” Mrs Basra said.
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