I agree with Peter Kay (Gazette Letters, April 11, “My questions for M&S chief executive”) - what sort of survey if any did they carry out if any.

This business of moving the shopping experience in to the future is nonsense.

I did wonder if they used the same parameters when they closed the Clacton store.

They then tried to justify it by opening a Food Hall at Walton claiming there was a regular bus service from Clacton to Walton and back.

No consideration that not everyone lives on the direct bus route there by requiring two buses each way.

No mention of preserving chilled or frozen food on the return journey.

At the moment, customers living on the outskirts of Colchester and surrounding villages wishing to shop in M&S can travel by bus or the Park and Ride into Colchester High Street to do their shopping have a cup of tea or coffee, then cross the road for the return journey home.

I, for one, will not be travelling Stane Park.

Sorry to say that this is just another reason why it will not be necessary for me to go into Colchester.

I feel sorry for the small traders who could well loose out. Just another nail in the coffin along with the demise of the street market that used to stretch from one end of the High Street to the other on a Saturday.

Then there’s the bus station, Jumbo, the Odeon and the flooding at the Hythe.

John Sallows

Bramley Close, Alresford