AN INDEPENDENT electrical store which prides itself on good customer service is celebrating two decades in business.

Award-winning John Mitchell Electrical, in Fairfield Road, Braintree, reached its 20-year milestone on Sunday.

The occasion was marked by a meal and customer offers "to give a little back".

Owner Mitchell Darkins, 45, of Gilda Terrace, Braintree, said good service was the key behind the firm's longevity.

The store boasts an array of awards, including Electrical Retailing Magazine's Take-a-Town award "for the highest level of professional advice to the customer" and numerous Braintree Offers Better Service awards.

Such long-term success as an independent firm was a real achievement anywhere, Mr Darkins said.