YOUR recent feature described National Express East Anglia as being the worst train company in Britain? Only Britain?
This appalling company, without any consultation with Clacton, Shenfield, Romford and Ilford rail users, introduced, in its own words, a “new, exciting timetable offering many improvements for travellers”.
The service has not improved but it has actually worsened.
Journeys to intermediate stations have increased by 20 per cent; off-peak direct links between Clacton and Romford have ceased; there are new, enforced 20-minute connection times; and for four hours in the evening not one of the seven Clacton- bound trains stops at Shenfield to link with the Metro line.
There are many more tales of woe, and I could go on and on.
In the meantime, the silence from our paid and elected representatives is deafening.
MP Douglas Carswell, Essex County Council and/or Tendring Council – all Conservatives – need to take this shambles of a rail company to task.
Colin Sargeant
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